Frequently Asked Questions

Everything you need to know about custom swimwear manufacturing, OEM services, and working with our factory.

Common Questions

Find answers to the most frequently asked questions about our swimwear customization services.

Order & MOQ

Our MOQ varies by product type:

  • Swimwear (One-piece, Bikini, Trunks): 200 pieces per design
  • Swim Accessories: 500 pieces per design
  • UV Protection Swimwear: 200 pieces per design
  • Competitive Swimwear: 200 pieces per design

We offer flexible options for first-time customers and can discuss lower quantities for trial orders.

Yes! You can mix sizes within the MOQ. For example, if your MOQ is 200 pieces, you can order different sizes (XS, S, M, L, XL, XXL) as long as the total quantity meets the minimum requirement. We recommend following our standard size chart for optimal fit.

Production lead time depends on order complexity and quantity:

  • Standard Orders: 25-35 days
  • Rush Orders: 15-20 days (additional fees may apply)
  • Sample Production: 7-10 days

Shipping time is additional and varies by destination (typically 5-15 days by express courier).

Yes, we provide sample services:

  • Stock Samples: Available for quality assessment (shipping fee applies)
  • Custom Samples: Produced based on your design (sample fee applies, refundable on bulk order)
  • Size Samples: Available to verify sizing and fit

Samples are essential for ensuring product quality before bulk production.

Customization & Design

We offer comprehensive customization services:

  • Design: Custom patterns, prints, colors, and styles
  • Branding: Logo placement (embroidery, print, heat transfer)
  • Labels & Tags: Custom woven labels, hang tags, care labels
  • Packaging: Custom poly bags, boxes, and packaging design
  • Fabric Selection: Various materials including recycled options

Absolutely! We accept various design formats:

  • Vector files (AI, EPS, PDF)
  • High-resolution images (PNG, JPG, 300 DPI)
  • Technical drawings or sketches
  • Reference photos

Our design team can also help create designs from your concepts or modify existing styles.

We use premium quality fabrics suitable for swimwear:

  • 82% Nylon + 18% Spandex - Standard swimwear fabric
  • 80% Polyester + 20% Spandex - Durable and quick-drying
  • Recycled Fabrics - Eco-friendly options available
  • UV Protection Fabric - UPF 50+ rating
  • Chlorine Resistant - For competitive swimwear

All fabrics are tested for colorfastness, durability, and comfort.

Yes, we offer complete private label services:

  • Custom brand labels (woven or printed)
  • Personalized hang tags and packaging
  • Your logo on products
  • Custom care instructions

Build your own brand identity with our white-label manufacturing solutions.

Pricing & Payment

Pricing depends on several factors:

  • Order Quantity: Higher quantities = lower unit price
  • Design Complexity: More colors/prints = higher cost
  • Fabric Selection: Premium fabrics cost more
  • Customization Level: Logo, labels, packaging
  • Production Method: Standard vs. rush production

Contact us with your requirements for a detailed quote.

We accept various payment methods:

  • T/T (Wire Transfer): 30% deposit, 70% before shipment
  • L/C (Letter of Credit): For large orders
  • Xtransfer: Secure international payment platform
  • PayPal: For sample orders and small quantities

All payments are processed securely and professionally.

Additional fees may include:

  • Sample Fee: Refundable on bulk order
  • Shipping: Based on destination and weight
  • Customs Duties: Buyer's responsibility
  • Rush Production: 20-30% surcharge
  • Custom Mold/Plate: For special designs

We provide transparent pricing with no hidden costs.

Shipping & Logistics

We offer flexible shipping options:

  • Express Courier (DHL, FedEx, UPS): 5-7 days
  • Air Freight: 7-10 days
  • Sea Freight: 20-30 days (for large orders)
  • FOB/CIF/DDP: Various incoterms available

We can ship to any location worldwide and handle all export documentation.

We provide comprehensive export services:

  • Export Documentation: Commercial invoice, packing list, certificate of origin
  • Customs Clearance: We assist with export procedures
  • Import Duties: Buyer's responsibility (varies by country)
  • DDP Service: Available for certain destinations (door-to-door delivery)

Our logistics team ensures smooth international shipping.

Quality & After-Sales

Quality is our top priority:

  • Material Testing: All fabrics tested for quality
  • In-Process QC: Inspections during production
  • Final Inspection: 100% inspection before shipment
  • Third-Party Inspection: Available upon request
  • Quality Reports: Provided with every order

We maintain strict quality control standards throughout the manufacturing process.

We stand behind our products:

  • Immediate Response: We address issues within 24 hours
  • Investigation: Thorough analysis of the problem
  • Solutions: Replacement, refund, or credit
  • Prevention: Process improvements to prevent recurrence

Your satisfaction is our priority. We work to resolve any quality concerns promptly.

Yes, we provide ongoing support:

  • Technical Assistance: Product and design support
  • Reorder Management: Streamlined repeat orders
  • Market Insights: Industry trends and updates
  • Customer Service: Responsive communication

We build long-term partnerships with our clients.

Still Have Questions?

Can't find the answer you're looking for? Contact our team for personalized assistance.

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